If you are looking for a commercial moving company in CT, don’t just go with the first name that pops up in the phone book or in a Google search. Like any other business, not all commercial moving companies in CT are created equal. They each have different methods, different standards, different rates, and different ways of making sure that you have a quality experience. Use the information below to find a quality moving company for your commercial needs.
Ask About Quality Control
Quality control in a moving company? Certainly! Any business worth its salt has some type of quality control system in place. This is to ensure that even if they offer the best service around, they will continue to take suggestions and listen to input so that they can always offer the best moving services around. So what kind of quality control measures will the right moving company have? Check out the list below to get the details on what you should look for in a commercial moving company.
- Customer contact prior to the move: A quality moving company will contact customers before the move to learn about the details of the move and some of the concerns of the customer. This is so a commercial moving company can offer a high quality of service that meets the needs of the customers right from the start.
- Ongoing support: Someone from the moving company should be assigned to keep in contact with you so that your needs can be met as they arise. Not only that, but they can make sure your needs are being met to your satisfaction, even if that means something as simple as receiving boxes in a timely manner.
- Surveys after the move: The most honest form of quality control comes after the work is done. When the commercial moving company offers you a survey, you know they are serious about wanting to continuously improve their services.
On top of making sure a quality control system is firmly in place, you might also do your research to learn how many claims have ever been filed against the company. Even without claims in mind, you can check the BBB website to see the reputation of the company that you are hiring. Not all companies register with the BBB, so don’t forget to check online reviews as well. If you are in need of quality moving services today, contact Capitol Moving and Storage or visit their website today.