Selecting a moving company can be almost as important as choosing your new home. At Capitol Moving & Storage, we’ve heard all the horror stories and have even been hired sometimes to step in and help after customers end up in a tight spot. We hate seeing this happen, so we’ve created this list of tips for selecting the right professional moving company.
Tip #1 – Do Your Research
Start by getting as many quotes as you can. When you feel you’ve collected enough quotes, start comparing them and be sure to make note of what extra services may be included. Keep in mind that some companies may give lowball quotes to reel you in and then end up charging higher amounts on the day or may be skimping on service to cut corners.
Tip #2 – Check Out What Other Customers Are Saying
When you’ve whittled down your choices, be sure to confirm that your short list of companies are all licensed by the US Department of Transportation. This ensures many safety, financial and insurance standards are met. Finally, check out reviews and complaint histories of the companies on your list. Clear standing with the Better Business Bureau as well as the National Consumer Complaint Database is critical. And researching the experiences of other customers might help you answer questions you didn’t even know to ask.
Tip #3 – Get in Touch
Once you’ve selected a moving company (or finalized a short list), it’s time to reach out again. Ask questions about their experience, equipment, training and policies in the event of lost or damaged items. You want to know that your selected company can complete this move as efficiently as possible and provide peace of mind that your concerns will be handled should something go wrong.
Tip #4 – Get Started
When you’re ready to hire a moving company, pay close attention to the paperwork you sign. Never sign documents with blank forms. It’s also a great time to make sure you’ve asked all your questions about how charges are calculated and ensured that there will be no surprises come moving day. Be sure to ask about valuation coverage and moving insurance and read through the booklet regarding your rights and responsibilities that your moving company is required by law to provide you.
Whatever company you choose, these tips should help minimize the risk of entrusting your belongings to a moving company. At Capitol Moving & Storage, we have years of experience and know how nerve-wracking this entire process can be. If you have any questions or would like to get started on your research, give us a call today at 860-282-4646. We’re confident you’ll find that we stack up head and shoulders above the competition!